Privacy Policy

Royalmax (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use our website: www.royal-max.co.uk.

1. Information We Collect

We may collect and process the following information:

• Name
• Email address
• Phone number
• Billing and delivery address
• Payment information
• Order history
• IP address and browser/device information
• Any information submitted through contact forms or customer support enquiries

2. How We Use Your Information

We use your information to:

• Process and fulfil orders
• Provide customer support
• Communicate regarding purchases or enquiries
• Improve our website and services
• Prevent fraud and maintain website security
• Comply with legal and regulatory obligations
• Send marketing communications where consent has been provided

3. Payment Information

Payments made through our website are processed securely through third-party payment providers. We do not store full payment card details on our servers.

4. Sharing Your Information

We may share your information with:

• Payment processing providers
• Delivery and logistics companies
• IT and website service providers
• Legal or regulatory authorities where required by law

We do not sell your personal data to third parties.

5. Data Storage & Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

6. Cookies

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and support website functionality.

You may disable cookies through your browser settings.

7. Your Rights

Under applicable UK data protection laws, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent for marketing communications

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

10. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

Royalmax
Website: www.royal-max.co.uk